Vision & Concept
Clarify the concept, service model, guest journey, operating style, technology needs, management structure, priorities, and what success should look like.
Restaurant experts from first thought to first service.
Bring us the vision.
We’ll help make it real.
ShiftFix is more than restaurant technology. We help owners and operators take a restaurant from an idea, through planning and buildout, into a trained, equipped, organized operation that is ready to open its doors. Budgets. P&L structure. Vendors. Back office. Inventory. Training. POS. Networks. Opening support. We help connect it all.
KEEP HOSPITALITY RUNNING™
REMOTE + ON-SITE ANYWHERE • TRAVEL BY PROJECT SCOPE
FROM THOUGHT TO A RUNNING RESTAURANT
01Imagine it.Concept, goals, service model, priorities
02Model it.Startup budget, operating budget, P&L framework, targets
03Build it.Plans, vendors, infrastructure, equipment, systems
04Set it up.Back office, inventory, POS, purchasing, reporting
05Train it.Managers, staff, workflows, SOPs, mock service
06Open it.Readiness checks, opening support, real-time fixes
07Run it.Support, P&L reviews, optimization, growth
From “I want to open a restaurant” to “doors open.” ShiftFix can help you build the road between them.
From Restaurant Idea to Opening Day
You do not need to know every next step. That is where we come in.
Some clients come to us with drawings and a signed lease. Others come with a concept, a location, or simply the decision that they want to open a restaurant. We meet the project where it is and help build the plan, people, systems, vendors, technology, financial structure, and operating tools needed to get it running.
Financial Foundation
Startup budgets, operating budgets, P&L structure, labor and cost targets, opening assumptions, cash planning, and practical reporting frameworks for managers.
Buildout Planning
Floor-plan review, equipment and technology locations, low voltage, internet, power considerations, contractor coordination, timelines, punch lists, and opening dependencies.
Vendor Connections
Help identifying, comparing, organizing, and coordinating the vendors your restaurant needs — from POS and internet to operational suppliers and recurring services.
Back Office Setup
Inventory systems, purchasing workflows, pars, count processes, vendor catalogs, invoice flow, manager reporting, back-office technology, permissions, and operating controls.
Technology Systems
POS, Toast, KDS, printers, network, Wi‑Fi, cameras, AV, TVs, music, integrations, online ordering, hardware, programming, testing, and documentation.
Training & Readiness
Manager training, staff systems training, POS/KDS workflows, opening and closing procedures, service standards, checklists, dry runs, mock service, and train-the-trainer support.
Opening & Beyond
Final readiness checks, opening-week support, fast troubleshooting, operational cleanup, P&L review, system refinement, inventory adjustments, and ongoing optimization.
Restaurant Operations
We help build the business behind the dining room.
A beautiful restaurant with good food can still struggle if the operating systems behind it are not ready. ShiftFix helps establish the practical tools managers need to control the business from day one.
01
P&L & Budget Setup
Build an operator-friendly financial framework with realistic sales assumptions, labor targets, controllable expenses, cost-of-goods goals, and budget-versus-actual review habits.
02
Inventory & Purchasing
Set up inventory categories, count sheets, pars, storage organization, purchasing routines, vendor item lists, receiving processes, and systems to understand where product and money are going.
03
Back Office & Reporting
Manager permissions, daily reporting, cash controls, invoice workflow, scheduling and labor visibility, office technology, document organization, and repeatable management routines.
04
SOPs & Checklists
Opening and closing procedures, manager checklists, shift handoffs, equipment checks, guest recovery workflows, maintenance processes, and the everyday systems that create consistency.
05
Training & Inspection Readiness
Management and staff training, POS/KDS, operating procedures, mock shifts, opening rehearsals, plus North Carolina health department mock inspections and readiness walkthroughs before the actual inspection.
06
Vendor Setup & Coordination
Organize vendor needs, gather options, connect the right partners, compare scopes, coordinate installation dates, and keep ownership clear so critical opening items do not fall between vendors.
North Carolina Health Department Readiness
Do the inspection before the inspector does.
For North Carolina restaurant openings and existing operations, ShiftFix can perform an independent mock health department inspection and readiness walkthrough so your team can identify issues before the official visit.
See NC health department readiness services →Mock inspection walkthroughReview the restaurant through an inspection-readiness lens before inspection day.
Corrective punch listDocument items that need attention, assign ownership, and prioritize what must be corrected.
Team readinessReview procedures, food-safety habits, documentation, and what managers should have ready.
Follow-up readiness checkRevisit the critical items before the official inspection when included in scope.
Independent readiness service. ShiftFix is not affiliated with the North Carolina Department of Health and Human Services or any local health department and cannot guarantee a permit, inspection score, or regulatory approval.
Restaurant Technology
And yes — we can build the entire technology stack too.
Technology is still one of our core strengths. ShiftFix can design, install, program, document, coordinate, and support the systems your restaurant depends on — while understanding how those systems need to work inside the actual operation.
POS & Toast Programming
Menu builds, modifiers, routing, revenue centers, KDS, printers, permissions, rollouts, troubleshooting, and cleanup.
Networks & Wi‑Fi
UniFi, managed networks, VLANs, guest Wi‑Fi, ISP coordination, failover, equipment placement, and performance tuning.
Audio & Video
Restaurant audio, zone control, streaming, TVs, displays, back-of-house audio, and operator-friendly control systems.
Cameras & Security
Camera layouts, installation coordination, remote access, coverage planning, network integration, and troubleshooting.
Restaurant Buildouts & Openings
From floor-plan review and low-voltage planning to equipment, installation, POS programming, testing, and opening-week support.
Ongoing Restaurant Support
One place to send problems, changes, projects, and questions — backed by people who understand what service actually looks like.
Back-Office Systems
Inventory platforms, purchasing workflows, manager reporting, office devices, printers, integrations, permissions, and the systems that keep management organized.
Training & Rollout
Train managers and teams on the systems we build, document workflows, support practice shifts, and stay involved through rollout and opening.
Restaurant POS • Ubiquiti UniFi Networks • Cameras
We are platform-agnostic on POS and standardized on Ubiquiti for infrastructure.
ShiftFix can install, program, migrate, and support virtually any restaurant POS system your operation selects. For restaurant networks, Wi‑Fi, and camera deployments, we standardize on Ubiquiti UniFi and Ubiquiti Protect so the infrastructure can be designed as one manageable system.
Any Restaurant POS System
New install, existing-system cleanup, menu programming, modifiers, revenue centers, taxes, service charges, printers, KDS routing, permissions, online-ordering workflows, migrations, multi-location rollouts, and training.
We can work across systems such as Toast, Square for Restaurants, Clover, SpotOn, Lightspeed Restaurant, Heartland Restaurant, Revel, NCR Aloha, and other restaurant POS platforms.
Restaurant POS installation & programming →Ubiquiti UniFi Restaurant Networks
Gateway, switching, access points, Wi‑Fi coverage, VLAN/network segmentation, guest Wi‑Fi, equipment layout, ISP coordination, commissioning, documentation, troubleshooting, and expansion planning.
Ubiquiti restaurant network services →Ubiquiti Protect Camera Systems
Camera-location planning, Ubiquiti Protect cameras and recording systems, installation, network integration, remote viewing setup, coverage review, commissioning, and ongoing troubleshooting.
Ubiquiti restaurant cameras →One Call. A Lot Less Guessing.
If it touches restaurant operations, ask us.
We are built to solve the gaps that happen between ownership, construction, technology, management, and vendors. If something is outside our direct scope or requires a licensed specialist, we can help identify the right resource, coordinate the handoff, and keep the overall project moving.
The goal is not to sell you a pile of services. The goal is to get the restaurant open, organized, functional, train the team to use what was built, and leave you with systems you can actually operate.
Ways to Work With ShiftFix
Start where you need us.
Some clients need the entire restaurant brought from concept to opening. Others already have a restaurant and need better systems, training, financial controls, vendors, or technology. These packages are examples of where an engagement can start — not rigid boxes.
Every restaurant is different.
Pricing below is a starting framework. Final scope depends on concept size, number of locations, travel,
buildout complexity, systems involved, timeline, and how much of the project you want ShiftFix to own.
01
Build My Restaurant
For new concepts, new locations, remodels, and owners who want help turning an idea into a restaurant that is actually ready to operate.
LAUNCH ROADMAP
$1,500starting at
Best when you know what you want to build but need help organizing the path forward before money starts moving fast.
- Concept & operating-model review
- Opening timeline & dependency map
- Startup budget framework
- Vendor / technology roadmap
- Priority action list
MOST COMMON START
BUILDOUT + OPENING PLAN
$4,500starting at
For restaurants that are moving toward construction or opening and need the operating and systems pieces organized.
- Floor-plan & systems review
- Vendor and infrastructure planning
- POS / network / AV / camera plan
- Back-office & inventory setup plan
- Opening-readiness structure
FULL LAUNCH PARTNER
$10K+custom scope
For owners who want ShiftFix deeply involved from planning through opening and the first weeks of operation.
- Project roadmap & coordination
- Budget / P&L / back-office setup
- Vendor coordination & connections
- Technology build & programming
- Training, mock service & opening support
02
Fix My Restaurant
For restaurants that are already open but have messy systems, poor visibility, inconsistent training, vendor confusion, or operational pain points.
RESTAURANT SYSTEMS AUDIT
$1,500starting at
A structured review of what is creating friction and where the restaurant is losing time, control, or visibility.
- Operations & systems review
- Back-office workflow review
- Technology assessment
- Inventory / purchasing review
- Prioritized improvement plan
BACK-OFFICE RESET
$2,500starting at
For restaurants that need better control of the systems managers use every day.
- Inventory structure & count process
- Pars and purchasing workflows
- Vendor catalog organization
- Reporting & manager controls
- SOP / checklist cleanup
OPERATIONS RESET
$5K+custom scope
For a deeper rebuild of how an existing restaurant operates, trains, reports, purchases, and uses its systems.
- P&L / budget framework
- Inventory & purchasing systems
- Manager procedures & SOPs
- Training / retraining
- Technology & vendor cleanup
03
Train My Team
For new openings, system changes, management development, or restaurants that need consistent procedures across the team.
SYSTEM TRAINING
$750starting at
Focused training for a specific operational or technology system.
- POS / Toast / KDS workflows
- Manager permissions & reporting
- Inventory / receiving workflow
- Train-the-trainer option
OPENING READINESS
$2,500starting at
Structured support to make sure managers, staff, and systems are prepared before opening.
- Manager readiness review
- Systems & workflow training
- Opening / closing procedures
- Mock service support
- Opening punch list
CUSTOM TRAINING PROGRAM
Customper project
For multi-day, multi-role, or multi-location training and rollout programs.
- Custom training materials
- Role-specific procedures
- Manager & staff sessions
- Multi-location rollout
04
Technology Projects
POS, networks, Wi‑Fi, cameras, AV, programming, installs, troubleshooting, and restaurant technology projects.
REMOTE / PROGRAMMING
$150/hr starting
For POS programming, menu changes, configuration, troubleshooting, and remote systems work.
- Toast / POS programming
- Menu & modifier builds
- Printer / KDS routing
- Remote troubleshooting
ON-SITE / PROJECT WORK
$175–$250/hr typical
For installs, network work, AV, cameras, opening projects, complex troubleshooting, and coordinated field work.
- Network / Wi‑Fi
- AV / TVs / audio
- Cameras / security systems
- Install / commissioning
EMERGENCY RESPONSE
$275+/hr
For true time-sensitive restaurant problems where normal scheduling is not enough.
- Priority response
- Critical system troubleshooting
- Vendor escalation & coordination
- After-hours availability by scope
05
Support My Restaurant
Ongoing support for restaurants that want a partner available after the project is complete.
SHIFT SUPPORT
$349/location / month
For restaurants that want a reliable place to send routine system questions and changes.
- Routine POS & menu changes
- Remote troubleshooting
- Vendor coordination guidance
- Standard 72-hour change workflow
ONGOING PARTNER
SHIFT PRO
$749/location / month
For restaurants that want ShiftFix functioning as an extension of their operations team.
- Expanded priority support
- POS / network / systems coordination
- Back-office & operational guidance
- Opening / NC health department readiness guidance
- Rollout / change management
- Preferred project scheduling
MULTI-LOCATION
Customportfolio pricing
For operators who need standards, rollouts, support, and reporting across multiple restaurants.
- Shared systems standards
- Centralized change workflow
- Opening / acquisition support
- Multi-unit rollout coordination
After Opening
We do not disappear after the ribbon cutting.
Once the doors open, the real-world operation starts exposing what needs to be adjusted. ShiftFix can stay involved to help tighten systems, retrain workflows, refine reports, fix technology, improve inventory routines, coordinate vendors, and help management turn the opening setup into a sustainable operating rhythm.
Build an ongoing support plan →
1
Operational review
Look at what is working, what is creating friction, what managers cannot see, and where systems are costing the operation time or money.
2
Refine the back office
Adjust inventory, purchasing, reports, permissions, workflows, documentation, and management controls as the restaurant finds its real operating rhythm.
3
Train and reinforce
Support managers and staff with refreshers, revised workflows, rollout training, and documentation as systems and people change.
4
Fast structured changes
Standard POS, menu, and system change requests use a documented workflow with a 72-hour standard turnaround once complete.
Why ShiftFix
Construction has a plan. Technology has a plan. Operations needs one too.
ShiftFix was built around the reality that restaurant openings are not just construction projects and they are not just technology projects. They are operating businesses that need dozens of decisions, systems, vendors, people, and deadlines to come together at the same time.
Restaurant-firstWe think about the guest, the staff, the managers, the numbers, and the systems together.
One connected planBuildout, budgets, training, back office, vendors, technology, opening, and support.
Built for growthSystems and processes that can expand from one location to many.
Success Stories
What ShiftFix looks like in the real world.
The examples below are representative, anonymized project profiles based on the kinds of restaurant problems ShiftFix is built to solve. Client names and specific results can be added as approved case studies become available.
NEW OPENING
From empty space to opening-ready systems.
The situation: An owner had a concept, a location, contractors, and an opening target — but no single person connecting restaurant operations to the technology and vendor plan.
Floor-plan & infrastructure review
POS / KDS / printer planning
Network, Wi‑Fi, AV & cameras
Vendor coordination
Back-office setup
Manager training & opening support
NC health department readiness
The result: Instead of discovering missing pieces during training week, the owner had one coordinated opening plan with systems tested before service began.
EXISTING RESTAURANT
Turning years of workarounds into an operating system.
The situation: The restaurant was open and busy, but inventory, vendor ordering, POS configuration, reporting, and manager procedures had evolved into disconnected workarounds.
Operations & systems audit
Inventory / par redesign
Vendor catalog cleanup
POS & reporting cleanup
SOPs and manager checklists
Team retraining
The result: Managers gained clearer routines, better visibility, and a repeatable structure instead of relying on institutional knowledge and individual habits.
TECHNOLOGY RESCUE
When every vendor says the problem belongs to someone else.
The situation: POS, printers, Wi‑Fi, internet, and third-party systems were all involved in recurring service problems — with no one vendor owning the whole picture.
Full system mapping
Network troubleshooting
POS / printer routing
ISP & vendor escalation
Documentation
Ongoing support workflow
The result: The operator had one point of accountability capable of working across the vendors instead of spending service hours figuring out who to call.
Have a project you want featured?
Once ShiftFix has permission from a client, this section can show the restaurant name, photos, exact scope,
opening timeline, and measurable results.
The People Behind ShiftFix
We built ShiftFix because restaurants rarely need just one kind of help.
A restaurant opening can involve construction, technology, training, vendors, budgets, inventory, purchasing, back-office systems, guest experience, and dozens of decisions that all affect each other. ShiftFix exists to help owners connect those pieces instead of managing them in isolation.
DAVE + LAUREN GERIN
Two restaurant operators. Two different strengths. One goal: get the restaurant running.
Dave and Lauren have spent their careers solving different sides of the same hospitality problem: how do you take a restaurant that has a vision, a team, a budget, a building, and a stack of systems — and turn all of it into an operation that actually works when guests walk through the door?
Dave naturally gravitates toward the systems that connect the operation: technology, POS, networks, vendor coordination, buildout decisions, workflows, guest experience, and the operational details that can become expensive problems when nobody owns the whole picture.
Lauren brings the management and execution side: team readiness, training, inventory, purchasing, back-office organization, daily procedures, accountability, and the practical routines managers need to keep the restaurant under control after the excitement of opening day wears off.
ShiftFix came from the realization that restaurant owners are often forced to coordinate all of these areas themselves. The contractor knows construction. The POS company knows POS. The internet provider knows internet. The vendors know their products. The managers know the floor. But someone still has to make sure all of those pieces work together as one restaurant.
01
We understand opening-day reality.
The plan is only useful if it works with actual employees, actual guests, actual vendors, and actual service pressure. We build with the operating restaurant in mind.
02
We see across departments.
We are comfortable moving between finance, operations, training, technology, vendors, and the physical buildout because restaurant problems rarely stay inside one department.
03
We stay practical.
We are not trying to build the fanciest system. We are trying to build the system your managers will use, your employees can understand, and your restaurant can afford to operate.
The ShiftFix Difference
You are not hiring a consultant to tell you how restaurants work. You are bringing restaurant people into the project.
Bring us the idea, the drawings, the problems, the opening date, or the existing operation. We will help you figure out what needs to happen next, who needs to be involved, and how to get the restaurant from where it is now to where it needs to be.
Restaurant Opening ConsultingConcept, buildout, vendors, budgets and opening support →
Restaurant POS Installation & ProgrammingAny POS platform, menus, KDS, routing, training and support →
Ubiquiti Restaurant Networks & CamerasUniFi Wi‑Fi, network infrastructure and Protect camera systems →
Restaurant Back Office & TrainingInventory, purchasing, P&L, SOPs and management systems →
NC Health Department ReadinessMock inspections, corrective punch lists and pre-opening readiness →
Restaurant Opening & Technology FAQ
Questions restaurant owners ask us.
ShiftFix is designed to work across operations and technology, so you do not have to figure out which vendor owns every problem before asking for help.
Can ShiftFix help me open a restaurant from scratch?
Yes. We can start at the concept stage and help build the roadmap through budgeting, buildout planning, vendor coordination, back-office setup, inventory, training, POS, networks, cameras, opening readiness, and post-opening support.
What POS systems can ShiftFix install and program?
ShiftFix is POS-platform agnostic and can work with virtually any restaurant POS system. That can include installation, menu programming, modifiers, taxes, service charges, KDS and printer routing, user permissions, migrations, online-ordering workflows, training, and multi-location rollouts.
What do you use for restaurant networks and cameras?
ShiftFix standardizes restaurant network, Wi‑Fi, and camera deployments on Ubiquiti. We use the UniFi ecosystem for network infrastructure and Ubiquiti Protect for camera systems, including planning, installation, configuration, testing, and support.
Can ShiftFix set up restaurant inventory and back-office systems?
Yes. We can help design inventory categories, count routines, pars, purchasing and receiving workflows, vendor catalogs, invoice processes, manager reporting, permissions, and repeatable back-office procedures.
Can you train our managers and staff?
Yes. Training can cover POS/KDS workflows, inventory and receiving, manager reporting, opening and closing procedures, systems use, SOPs, mock service, and opening readiness. We can also build train-the-trainer and multi-location programs.
Do you only work with new restaurants?
No. ShiftFix can audit and reset an existing restaurant's operations, back office, inventory, POS, network, cameras, vendor workflows, training, and management systems, or provide ongoing support after a project is complete.
Can ShiftFix help us prepare for a North Carolina health department inspection?
Yes. For North Carolina restaurants, ShiftFix can perform an independent mock inspection/readiness walkthrough, build a corrective punch list, review team and manager readiness, and help prepare the operation before the official inspection. ShiftFix is not the regulatory authority and cannot guarantee an inspection result or permit.
Have a Restaurant Idea, Project, or Problem?
Tell us where you are. We’ll help figure out what comes next.
You can come to us with a concept, a lease, a set of drawings, an opening date, an existing restaurant, or a mess that needs to be untangled. We will start with where you are and help build the path forward.
ShiftFix Hospitality Systems
RESTAURANT OPENINGS • OPERATIONS • POS • UBIQUITI • TRAINING
Call / Text: (631) 875-5137
Serving restaurant clients anywhere — remote and on-site by project scope.
RESTAURANT OPENINGS • OPERATIONS • POS • UBIQUITI • TRAINING
Call / Text: (631) 875-5137
Serving restaurant clients anywhere — remote and on-site by project scope.